Privacy Policy
This Website is owned by Brave Conversations (hereafter known as ‘the Company’) which is registered as a limited company. Lesley Roberts is the designated Data Protection Officer. This privacy policy will explain how the Company uses the personal data we collect from you when you use our website.
The Company is committed to safeguarding your personal information and complies with current data protection legislation including GDPR. We will not sell, distribute or lease personal information to third parties unless we have permission or are required by law to do so.
This Policy works hand-in-hand with the Terms and Conditions of Use, found elsewhere on the website.
What data do we collect?
When you visit, register or enquire about services on this website, you may be asked to provide information including:
Personal identification information (Name, email address, home or business address, phone number etc)
Other information you may voluntarily provide, such as feedback and opinions
How do we collect our data?
You directly provide the Company with most of the data we collect. We collect data and process data when you:
Register online or enquire about our services
Voluntarily complete a survey or provide feedback
Use or view our website via the browser’s cookies
How will we use your data?
The Company collects your data so that we can:
Enable you to participate in interactive features of our service, when you choose to do so
Provide services that have been requested by you
Respond to other enquiries or requests by you
Provide you with information about promotions or new services we are offering which we believe will be of interest to you based on historical interactions with us
Update third parties who act for us with the information needed to provide the service you have requested
We may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to The site constitutes a violation of their intellectual property rights or their rights of privacy, and (2) to other companies and organisations for the purposes of fraud protection and credit risk reduction.
The Company collects and tracks certain non-personally identifiable information, including, but not limited to, IP numbers and browser type, access times, domain names, usage habits and other information which does not specifically identify any individual. This non-personally identifiable information may be used and disclosed for any number of reasons, including but not limited to, working with business partners and improving our website and services.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
If the Company enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
How do we store your data?
The Company employs security measures to protect, so far as reasonably possible, your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.
The Company will retain your information on the system until either:
You request we stop sending you information, or unsubscribe from any of our mailing lists
You do not respond to our checking with you that you wish us to continue contacting you about the service you requested
If either of these conditions are true, we will delete all the information we hold about you from your use of this website.
The Company requires that our advertisers and partners ensure the security of the data that users provide to them. However, in the event of a breach of their security measures, you agree that the Company will not be liable for any losses or damages.
Marketing
The Company may, from time to time, send you information with promotions, offers, updates or competitions that we think might be of interest to you. If you sign up to participate in a competition, we will collect your email address. If you are chosen for a promotion or as a winner in a competition, you will be asked to give The Company permission to use your name, image and other information about you, for marketing purposes.
The Company may occasionally send or post surveys or requests for your feedback in order to help us make our website and services better. Any responses we receive from users will be used only to evaluate our website and services and no personally identifiable information from respondents will be shared with any non-employees of The Company, except that information provided in the Feedback/Comments areas.
If you agree to receive our marketing, you may always opt out at a later date.
You have the right at any time to stop The Company from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please e mail lesley@braveconversations.co.uk with the word UNSUBSCRIBE in the subject box.
What are your data protection rights?
The Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data from The Company. We may charge you a small fee for this service.
The right to rectification – You have the right to request that The Company correct any information you believe is inaccurate. You also have the right to request the completion of any information you believe is incomplete.
The right to erasure – You have the right to request that The Company erases your personal data, under certain conditions.
The right to restrict processing – You have the right to request that The Company restricts the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to The Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that The Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: lesley@braveconversations.co.uk
Or write to us: Brave Conversations, 2 Cricket Lawns, Oakham. Rutland. LE15 6HT.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
There are a number of different types of cookies, however, our website uses:
Functionality – The Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – The Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. The Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
The Company may provide banner and other advertising on its web site, from Google and other third parties, that may place and read cookies on your browser, or use web beacons to collect information in the course of advertisements being served. If you are concerned about your privacy regarding these advertisements, please refer to Google’s (or other third party) privacy policies.
The Company does not use Cookies to store information such as credit card numbers, telephone numbers, or other information you provide.
This Privacy Policy only covers the use of Cookies by Brave Conversations. It does not cover the use of Cookies by any other third-party or advertisers.
The Company is not responsible for removing personally identifiable information from the lists of any third-party partner or advertiser who has previously been provided with your information in accordance with this Policy.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Brave Conversations website contains links to other websites. The privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
The Company keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updated on 16th October 2019.
Your California Privacy Rights
IF YOU ARE A USER IN CALIFORNIA, USA: The State of California, USA, has passed legislation requiring certain specific disclosures be made available to California residents who use the Internet and provide information that may be used for marketing purposes. That legislation requires any business that discloses a customer’s personal information (as defined by the “Act”) to any 3rd-party, for direct marketing purposes, to provide the customer a method for obtaining the names, addresses and certain other specified details of anyone who might have received that personal information. If you are a California resident you may request this information from the Company by writing to us. Brave Conversations is not obligated to respond to more than one such request from User per calendar year.
Section Titles
The section titles used in this Policy are purely for convenience and carry with them no legal or contractual effect.
How to contact us
If you have any questions about The Company’s privacy policy, the data we hold on you, or you would like to exercise one of your Data Protection rights, please do not hesitate to contact us.
Email us at: lesley@braveconversations.co.uk
Or write to us at: Brave Conversations, 2 Cricket Lawns, Oakham. Rutland. LE15 6HT.
This Privacy Policy was last updated, and became effective, on 14/09/2021.